DEMI KAVARATZIS
Professional Portfolio
ABOUT ME
I am a senior commercial business leader with extensive experience in high-growth, B2B technology related companies. I enjoy leading all areas of B2B commercial engagement and happiest when telling compelling stories that drive revenue and achieve business objectives. I am energised by fast-paced organizations, I thrive within cross-functional teams and motivated by talented individuals working together to deliver results. Currently consulting within startup travel companies, leading transformation activities to achieve their target state.
Professional Profile
Senior Leadership Experience
June 2024 - Present
Country Manager, Australia and New Zealand
Sydney, Australia
​Responsible for driving sales growth and expanding B2B presence, while overseeing P&L and operational functions across the Australia and New Zealand region. Lead partnerships, steer investment priorities, and ensure alignment across global functional teams to capitalise on opportunities that optimise business performance.
February 2023 - Present
Consulting Principal and Founder
Sydney, Australia
​A freelance consultant specialising in providing strategic advice to management across a wide range of companies within the Australian travel and tourism sector. Areas of expertise include Supply Contingencies, Airline Distribution and Channel Management, Forging Strategic Partnerships and Cross-Border Alliances, and Business Development.
November 2021-February 2023
DIRECTOR, SUPPLY OPTIMISATION & ENABLEMENT, EGENCIA
Sydney, Australia
Commercially and operationally responsible for Egencia’s supply commercial integration strategy. Accountable for Egencia’s Pre and Post-Merger global commercial supplier continuity, including overseeing cross-functional collaboration across global operations, customer relationships, technology, and distribution channel management.
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November 2008 - November 2021
PARTNER SUCCESS DIRECTOR, EGENCIA – Global Flight, Hotel, Car, Rail
Sydney, Australia
March 2020 -November 2021
Operationally responsible for Egencia’s supply transformation agenda. Designed and executed a new global supply operating model, promoting its value propositions to suppliers and its customers globally. Established positive rapport and fostered trust to increase bookability of existing clients through operational efficiencies with a focus on client productivity benchmarks.
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DIRECTOR, PARTNER MARKETING – Global Flights
Sydney, Australia
January 2019- March 2020
Represented the company at key aviation trade/industry events and conferences, providing thought leadership on Asia Pacific air travel. Designed and executed airline customer marketing plan, promoting mutual partnership interests to further scale airline partnerships globally.
DIRECTOR, COMMERCIAL STRATEGY AND SERVICES, OCEANIA – Flights & Packages
Sydney, Australia
July 2013 – January 2019
Led commercial organization supporting annual revenue of $8M. Confidently identified and negotiated key contracts on behalf of Expedia Group with airlines, consolidators, GDS providers, aggregators, and technology partners for increased brand benefits. Facilitated greater sources of revenue through efficient channel management and leadership of distribution tech-solution. Influenced and transformed a customer-focused centralised team that is attractive to partners due to its relevance, competitiveness, and market-leading offerings.
SENIOR MANAGER, TRANSPORT PARTNER SERVICES- Flights, Travel Insurance, Car
Sydney, Australia
March 2011 – July 2013
Steered flights, travel insurance, and car products, elevating the company’s market competitive position, based on the breadth, depth, pricing, and differentiation of its product offer. Increased flight sales by 130% after the first year of tenure; total sales to 70% through direct channels. Yielded an additional 28% in travel insurance sales by revitalising policy cover and distribution strategy.
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MARKET MANAGER AUSTRALIA, LODGING PARTNER SERVICES - Hotels
Sydney, Australia
November 2008 – March 2011
Developed and sustained strong partnerships within assigned territory by capturing promotional and sales opportunities through regular partner contact and delivering value-added services. Rewarded 2010 Market Growth and Development, Asia Pacific Expedia Group Award achieving +210% room night sales, +12% average daily rate, +9% booking window, and +15% length of stay above target.
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BUSINESS ACQUISITION & DEVELOPMENT MANAGER
Sydney, Australia
Generated new business revenue, by implementing strategies and processes to develop corporate relationships with key decision makers in organizations to create new sales opportunities via means of corporate networking, client profiling, and cold calling. Key achievements include, acquired four accounts with a total combined spend of $1.6M.
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Interested in learning more about my professional background?
Community Leadership
January 2023 - Present
EXECUTIVE COMMITTEE MEMBER AND ADVISOR
Sydney Australia
The TIME Committee advocates, provides advice, and promotes existing and new initiatives to inspire program future leaders to advance and grow their careers.
Boosted program industry relevance by actively participating as a keynote speaker in program workshops, promoting goals, and soliciting future sponsorships. Mentored and coached undergraduates, by providing guidance and advice to reach successful program graduation.
Core Expertise
RAISING THE BAR
∎ Driving Revenue Growth ∎ Supply Contingencies ∎ Global Channel Sales and Strategic Partnerships ∎ Consensus Builder ∎ Business Strategy, Planning and Delivery ∎ Operational Improvement ∎ Leadership ∎ Stakeholder and Cross Functional Teams Management
EDUCATION
What I’ve Learned
UNIVERSITY OF NEW SOUTH WALES
Australian Graduate School of Management (AGSM)
University of New South Walse, Business School, MBA (Executive)
Candidate
UNIVERSITY OF TECHNOLOGY SYDNEY
Bachelor of Management, Business Administration (BM)
University of Technology (UTS), Sydney
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PROFESSIONAL DEVELOPMENTS
Executive Leadership Training
Korn Ferry Consultancy, Singapore
Critical Thinking, Problem-Solving and Business Transformation
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Executive Coaching
Marshall Goldsmith, Australia
High-Impact Communication with Coworkers, Clients, and Stakeholders
IT PROFICIENCIES
Customer Relationship Management (CRM) Tools:
Salesforce, Seismic
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Remote Working Collaboration Tools:
Slack, Trello, Monday.com, Zoom/Teams
Product Development:
Confluence, Jira Software by Atlassian
Data Management Tools:
Power BI, Tableau
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Digital Marketing Database Management:
MessageGears, Mekato
Travel Industry Systems:
Amadeus, Fidelio, Delphi, Admin Tools
Collaboration Software
Microsoft 365, Google Workspace
Contact me for more information about my academic skills and experience.
INTERESTS AND HOBBIES
Just for Fun
PLANT LOVER
Favourite Pastime
EXPLORER
True Self-Fulfillment
CREATOR
D.I.Y Projects
GIVING BACK
Industry Mentoring
LET’S CONNECT
Email: kavaratzisdemi@gmail.com
